Terms of service.

Haven is a desktop application that scans email content you have already received and shows you sensitive findings. Phase 1 is free. The application runs on your computer; the company does not receive your mailbox content. These terms govern your use of the application and the marketing site at havenprotect.app.

By installing or using Haven, or by submitting your email address to the waitlist, you agree to these terms and to the privacy policy. If you do not agree, do not install or use Haven.

You may use Haven only if you can form a binding contract with Haven Protect, LLC under applicable law. You must be at least 13 years old, or the higher minimum age set by your local law (for example 16 in some EU member states under the GDPR). If you are using Haven on behalf of an organization, you represent that you have authority to bind that organization to these terms.

You are responsible for complying with all laws that apply to your use of Haven, including any laws that govern the email content you scan or remediate. Haven is a tool; using it on accounts you are not authorized to access is your responsibility, not ours.

"Haven," "we," "our," and "us" refer to Haven Protect, LLC, a Wyoming limited liability company. "You" refers to the natural person or organization that has accepted these terms. "Haven" also refers to our desktop application of the same name and the website at havenprotect.app.

Haven is a desktop application that:

• Ingests email content you direct it to scan, initially from Gmail (after you authorize the connection) and from local .mbox export files.
• Runs deterministic and machine-learning detectors on that content locally on your computer to identify sensitive findings.
• Lets you take remediation actions on those findings, including Archive, Label, Trash, and Mark resolved, with a 30-day undo trail.
• Shows you a Network Activity log of every outbound request the application has made, exportable as a signed JSON file.

Haven is not an email client, an antivirus product, a password manager, or a substitute for professional security advice. Haven does not guarantee that all sensitive content in a mailbox will be detected; detection depends on the rules and models in effect at the time of the scan.

When you connect a Gmail account to Haven, you authorize Haven to access that account under the scopes described in the OAuth consent screen and in our privacy policy. You must comply with the terms of service of any third-party service whose accounts you connect, including Google's terms of service for Gmail. You may disconnect any account at any time from the Settings page; doing so revokes the relevant tokens stored on your device and prevents Haven from accessing that account further.

You represent that you are authorized to connect each account you connect to Haven. Haven Protect, LLC is not responsible for unauthorized account connections that you initiate.

You retain all rights, title, and interest in the email content Haven scans, the findings Haven produces from that content, and the local SQLCipher store on your computer. Nothing in these terms transfers any ownership of that data to Haven Protect, LLC, and nothing in these terms grants Haven Protect, LLC any license to that data beyond what is necessary for the application running on your computer to provide the user-facing features described in section 4.

Because of how Haven is built, Haven Protect, LLC has no remote access to your local store, your scan content, your finding details, or your OAuth tokens. We cannot and do not provide them to law enforcement, business partners, or any third party. The data is in your possession.

Subject to your compliance with these terms, Haven Protect, LLC grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to install and run the Haven desktop application on devices you own or control, for your personal and internal use.

This license does not include any right to copy, modify, distribute, sell, lease, sublicense, or create derivative works of the application or any part of it; to reverse engineer, decompile, or disassemble the application except where this restriction is prohibited by applicable law; to remove or alter any proprietary notices or labels; or to use the application to provide a service to third parties without our prior written agreement. Some components of Haven are distributed under open-source licenses; the terms of those licenses govern those components and prevail over this paragraph to the extent of any conflict.

You agree not to use Haven to:

• Access an account or mailbox you are not authorized to access.
• Violate any applicable law, including data-protection laws, computer-misuse laws, or laws governing the email content being scanned.
• Infringe the intellectual-property rights or privacy rights of any third party.
• Interfere with the integrity or operation of Haven, of Google's APIs, or of any other connected service.
• Circumvent or attempt to circumvent the application's signed-update path, signed-rules-pack path, or the bundled outbound network broker.
• Use Haven to develop a competing product or service in a way that requires reverse engineering of the application's closed-source components.

We may suspend access to signed update channels for installs that we determine, in good faith, are violating these acceptable-use terms or are causing harm to other users of Haven, to connected services, or to Haven Protect, LLC's infrastructure.

Phase 1 of Haven is free, with no charge. We may introduce paid plans in a future phase. If we do, we will give you advance notice in the application and on the marketing site, the paid plans and their fees will be described at that time, and continued use of features that become paid features will be subject to your acceptance of the then-current paid-plan terms. We will not retroactively charge you for use of features that were free at the time you used them.

Haven evolves. We deliver application updates, rules-pack updates, and model updates through signed channels described in the privacy policy. By default the application will check for updates and apply them when available; you can adjust update preferences from the Settings page. We may add, change, or remove features from time to time.

Haven is provided on an “as is” basis. The software can have bugs, can produce false positives or false negatives in detection, can fail to apply remediation actions correctly, and can have stability problems we have not yet observed. You use Haven at your own risk. Do not rely on Haven as the sole protection for highly sensitive content. Keep independent backups of your mailbox where possible.

The Haven application, the Haven name and brand, the rules packs, the trained machine-learning models, the marketing-site copy, and all related materials are owned by Haven Protect, LLC or its licensors and are protected by copyright, trademark, and other laws. Except for the rights expressly granted in these terms, no rights are granted to you by implication, estoppel, or otherwise.

Some components of Haven are distributed under open-source licenses. Those components are governed by the terms of their respective licenses, copies of which are available within the application's About panel.

If you submit feedback, suggestions, or bug reports to Haven Protect, LLC, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use that feedback for any purpose without obligation to you. We will not publicly attribute your feedback to you without your consent.

Haven is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by applicable law, Haven Protect, LLC disclaims all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade.

Haven Protect, LLC does not warrant that Haven will be uninterrupted, error-free, secure against every threat, or capable of detecting every sensitive item in a mailbox. Detection depends on the rules and models in effect at the time of the scan and on the structure of the content being scanned. Some jurisdictions do not allow the disclaimer of certain warranties; in those jurisdictions the disclaimer applies to the maximum extent permitted by law and the warranties not subject to disclaimer are limited to the minimum scope and duration the law allows.

To the maximum extent permitted by applicable law, Haven Protect, LLC and its officers, members, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or use, arising out of or in connection with these terms or your use of Haven, whether based in contract, tort, statute, or any other legal theory, even if we have been advised of the possibility of such damages.

The total cumulative liability of Haven Protect, LLC and its officers, members, employees, and agents arising out of or in connection with these terms or your use of Haven will not exceed one hundred United States dollars ($100), or the amounts you paid Haven Protect, LLC for the use of Haven in the twelve months preceding the event giving rise to the liability, whichever is greater.

The limitations in this section apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the limitation of liability for certain types of damages; in those jurisdictions the limitations apply to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Haven Protect, LLC and its officers, members, employees, and agents from and against any claim, demand, loss, damage, cost, or expense, including reasonable attorneys' fees, arising out of or related to your use of Haven, your violation of these terms, your violation of any law, or your violation of any third-party right, including any account or mailbox you connected to Haven without authorization.

You may stop using Haven at any time by uninstalling the application and disconnecting any connected accounts. You may delete the local SQLCipher store yourself; it is on your computer.

We may suspend or terminate your access to signed update channels, the marketing site, or other Haven services at any time, with or without notice, for conduct we determine in good faith violates these terms or is harmful to other users, to connected services, or to Haven Protect, LLC. Termination of update access does not by itself remove the application from your computer; the locally installed copy will continue to run with the rules and models that were in effect at the time of termination.

Sections that by their nature should survive termination — including sections 6, 7, 12 through 19, and section 21 — will survive.

These terms are governed by the laws of the State of Wyoming and applicable federal law of the United States, without regard to conflict-of-laws principles. Subject to the arbitration agreement in section 18, any judicial proceeding permitted under these terms must be brought exclusively in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts.

Please read this section carefully. It affects your legal rights, including your right to bring a lawsuit in court.

Informal resolution first. Before filing a formal claim, you and Haven Protect, LLC agree to attempt to resolve the dispute informally for at least sixty days. To start informal resolution, send a written notice describing the dispute to legal@havenprotect.app, including your name, contact information, and the specific relief you are seeking.

Binding individual arbitration. Except for the carve-outs below, any dispute or claim that is not resolved informally will be resolved by final, binding, individual arbitration, conducted by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in Wyoming, or by remote means if both parties agree. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

Carve-outs. Either party may bring an action in small-claims court on an individual basis if the dispute qualifies, and either party may seek injunctive relief in court to protect intellectual-property rights or to address an alleged violation of section 8 (acceptable use). Disputes about the scope or enforceability of this arbitration agreement will be decided by the arbitrator, except that disputes about the enforceability of section 19 (class action waiver) will be decided by a court.

Right to opt out. You may opt out of this arbitration agreement by sending written notice to legal@havenprotect.app within thirty days of first accepting these terms. The notice must include your name, the email address you used in connection with Haven, and a clear statement that you are opting out of arbitration. Opting out does not affect the rest of these terms.

You and Haven Protect, LLC agree that any dispute between us will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate or join more than one person's claims and may not preside over any form of representative or class proceeding.

If a court decides that this class-action waiver is unenforceable as to a particular claim, that claim will be severed and proceed in court, and the rest of the disputes will continue in arbitration.

We may update these terms from time to time. When we do, we will change the effective date at the top of the page. For material changes — for example, changes that materially expand the categories of data we collect, change the dispute-resolution procedure, or add fees — we will give in-app notice before the change takes effect. Your continued use of Haven after the effective date constitutes acceptance of the updated terms. If you do not agree to a change, your remedy is to stop using Haven.

Entire agreement. These terms, together with the privacy policy, form the entire agreement between you and Haven Protect, LLC concerning the Haven application and the marketing site, and supersede any prior or contemporaneous agreement on the same subject.

Severability. If any provision of these terms is held unenforceable, the rest will remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the parties' intent.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign these terms in connection with a merger, acquisition, sale of assets, or by operation of law, on notice to you.

Notices. We may give notice through the application, by email to an address you have provided, or by posting on the marketing site. Legal notices to us must be sent to legal@havenprotect.app.

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including acts of God, natural disasters, government actions, network outages, or third-party service disruptions.

No agency. These terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and Haven Protect, LLC.

For legal questions, security disclosures, or notices under these terms, email legal@havenprotect.app. For privacy-specific requests, see the privacy policy contact section.

If you would prefer to contact us by mail, write to Haven Protect, LLC, c/o our registered agent in Wyoming. The current registered-agent address is on file with the Wyoming Secretary of State and available on request.